Refill Prescriptions

 

 

Check the following before clicking submit:

  • Your prescription is refillable:
    • If no refills remain, contact your prescriber for a new prescription.
    • If the prescription has expired (expiration date is directly below the Refill(s) Remaining line), contact your prescriber for a new prescription.
    • Submitting a refill request below for a prescription that has no refills remaining does not cause new refills to automatically pop into existence.
    • Maybe consider contacting your prescriber anyway – if only to say hi.  They’d probably love to hear how you’ve been.
  • Whether or not your medication is a special-order item (indicated by a yellow sticker adjacent to the prescription label):
    • Most brand drugs arrive on the following business day by 11:00 am.
    • Special-order generics usually arrive on the following business day between 12:00 pm and 4:00 pm; those requested on Fridays and Saturdays will not arrive until the following Tuesday at the earliest.
    • When in doubt, allow two business days.
  • If you are sending someone else to pick up your prescription for you, provide them with the basic information necessary for them to complete their quest.  Things like:
    • Your first and last names and date of birth;
    • Your home address; and
    • Which prescriptions you are expecting.